Toolkit
Purpose: Know whether you have turbulence worth diagnosing. Two measurements — ThroughFlow and Human Pulse — take five minutes and tell you exactly what to do next.
01 Calculate ThroughFlow 3 min
Accepted without significant revision in the last 4 weeks
Needed >20% extra effort after first completion
Enter counts above
Finished ÷ (Finished + Rework) × 100
No historical data yet? Skip to Step 2 — Human Pulse alone detects turbulence 4–6 weeks earlier than ThroughFlow. Establish your baseline this week.
02 Assess Human Pulse 2 min
“How clear are our priorities?”
Clarity
Strongly disagreeStrongly agree
“Is our pace sustainable?”
Sustainability
Strongly disagreeStrongly agree
“Can we raise problems safely?”
Safety
Strongly disagreeStrongly agree
Answer all three questions
Average of Q1 + Q2 + Q3
When to re-run
Weekly if either metric is concerning
Bi-weekly during active interventions
Monthly as an ongoing health check
Thriving in Turbulence · Neil Walker · neilwalker.net Appendix A1 · Toolkit