Purpose: Know whether you have turbulence worth diagnosing. Two measurements — ThroughFlow and Human Pulse — take five minutes and tell you exactly what to do next.
01
Calculate ThroughFlow
3 min
Accepted without significant revision in the last 4 weeks
Needed >20% extra effort after first completion
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Enter counts above
Finished ÷ (Finished + Rework) × 100
No data yet? Skip to Step 2 — Human Pulse detects turbulence 4–6 weeks earlier. Establish your ThroughFlow baseline this week.
02
Assess Human Pulse
2 min
Clarity
Our priorities are clear.
Contradictory demands, no shared directionCrystal clear — everyone aligned
Sustainability
Our pace is sustainable.
Burning out — cannot maintain thisComfortable pace — room to learn and improve
Safety
We can raise problems without it being held against us.
Problems stay hidden — fear of consequencesFull candour — problems surface quickly
—
Answer all three questions
Average of Q1 + Q2 + Q3
When to re-run
Weekly if either metric is concerning
Bi-weekly during active interventions
Monthly as an ongoing health check
Thriving in Turbulence · Neil Walker · neilwalker.net
Appendix A1 · Toolkit