About me – NEIL WALKER

Hi there—I’m an organizational agility expert and product leader with a deep-rooted passion for helping organizations work smarter, adapt faster, and deliver lasting value.

With over 30 years of experience spanning product delivery, engineering, leadership, and enterprise agility coaching, I bring a unique blend of hands-on expertise and strategic insight to every engagement. I specialize in driving transformation where it matters most—across people, processes, and products.

My career has followed an intentionally unconventional path: from retail banking to transformative work across industries including finance, public services, logistics, health, and social care.

I was an early advocate for Agile—long before it became a movement. In the early ’90s, I was one of just a few chosen from 70,000 NatWest Bank employees to explore lightweight software development, a full decade before the Agile Manifesto. Since then, I’ve applied Agile principles far beyond tech, helping functions like marketing, operations, and finance become more adaptive, customer-focused, and value-driven.

One of the most meaningful chapters of my career involved transforming a failing social care service. By co-designing and co-creating a radical, Agile-based approach to operations, we delivered a 50%+ improvement in outcomes in just six months—cutting costs and wait times while dramatically improving services for people in need. For me, that’s what real agility looks like: simple, human, and transformative.

Outside of work, I’m a lifelong learner, outdoor explorer, and fan of unconventional modes of transport. I ride a Halfbike – it’s a quirky, stand-up, pedal-powered hybrid between a bike and a scooter that requires balance, agility, and constant adaptation—much like the work I do. Riding one turns heads and sparks conversations, but more than that, it reminds me to stay present, experiment often, and enjoy the ride—wherever it leads.

Curiosity drives me—in life, in work, and in helping others navigate complexity with confidence and creativity.

It’s this relentless curiosity that led me to develop the CIRCA model, a practical, human-centered framework for making sense of the messy, fast-moving environments we now work in.

I created it to help leaders and teams move beyond buzzwords and bravely engage with the real-world challenges of change, those that are complex, insecure, rapid, contradictory, and anxious.

For me, curiosity isn’t just a personal trait—it’s a strategic tool for surfacing better questions, revealing hidden patterns, and unlocking more adaptive, resilient ways of working.

Agility isn’t just a professional lens—it’s a personal one too.

Neil