What Zappos Learned That Bayer Hasn’t—Yet

Precedents, patterns, and why scale changes everything BOTTOM LINE The largest Western self-management experiment before Bayer was Zappos. They had 8 years as “best place to work,” 1,500 employees, and voluntary departures. They still quietly retreated from holacracy. Bayer has 60× the scale, a trust deficit, and involuntary layoffs. The precedent doesn’t predict failure—but it … Read more

The Diagnostic Question Bayer Isn’t Asking

Why DSO might be the right destination reached by the wrong path BOTTOM LINE Bayer’s Dynamic Shared Ownership isn’t wrong. The diagnostic sequence is. Harvard Business School is already writing the case study. The question they’re examining: “Could fewer bosses truly drive innovation, or was this an unsustainable gamble?” CIRCA-CLEAR suggests a different question: Is … Read more

The Case Study That Didn’t Make the Book

Why Bayer’s DSO transformation deserves its own series BOTTOM LINE When writing Thriving in Turbulence, I had to make difficult cuts. Some material was redundant. Some was tangential. But some was too current, too unfolding, too significant to compress into a paragraph—yet too valuable to discard. Bayer’s Dynamic Shared Ownership experiment fell into the third … Read more

The Bungy Jump: Why Agile Transformations Fail

Pattern Recognition Across Contexts Thirty years troubleshooting transformations teaches you something valuable: the best explanations come from outside the problem domain. When banking executives struggle with trust deficits, I don’t reference other banks. I talk about bungy jumping. When government teams face decision paralysis, I describe hotel operations from my parents’ business. When retail leaders … Read more

From Weather Report to Navigation System

VUCA is dead. Long live BANI. Kevin Kruse’s recent Forbes piece declares the shift complete. Jamais Cascio’s BANI framework – Brittle, Anxious, Nonlinear, Incomprehensible – better captures the fractured reality leaders face. Kruse is right. VUCA assumed volatility had rhythm. It doesn’t anymore. But here’s what the VUCA-to-BANI conversation keeps missing: we’ve upgraded the weather … Read more

The Meeting-to-Meeting Pattern

Work moves only between recurring sessions. Actions picked up right before the meeting, clarified during it, stalled until the next slot. Calendar inertia, not flow. Why this matters: Classic Lean waste: delays, over-processing, rework, bloated WIP. Decisions depend on people who may or may not attend. Leadership capacity burns on synchronisation rather than value. We’ve … Read more