“The system will always be defended by those countless people who have enough intellect to defend but not quite enough to innovate.” – Edward De Bono This quote rings particularly true in the realm of product development. Often, we find ourselves entrenched in systems and processes that, while familiar and comfortable, stifle innovation. Why … Read more
A curious article appeared in the September–October 2018 issue of Harvard Business Review, “The Business Case for Curiosity”, being the lead article in HBR’s Spotlight package on Curiousity. “Curiosity, we all know, is the spark that can lead to breakthrough innovation. And it turns out that it helps produce more than new ideas. Recent research … Read more
For change activists in organizations, pushing past the status quo can feel like an uphill battle. It’s easy for teams and individuals to fall into the comfort of routine, relying on the “this is how we’ve always done it” mindset. Challenging this inertia can be intimidating, and yes, frustrating. But meaningful change doesn’t come from … Read more
June 2015 marks 20 years since I had the privilege of meeting Tom Peters in London, during his visit to the pioneering Usability Group at Reuters. A select few of us invited to attend his conference, which brought the book to life. At the time, our virtual Reuters team was at the forefront of transforming … Read more