Multi-Level Operating Model for Organizational Agility

Over recent years, thought leaders like Marty Cagan of the Silicon Valley Product Group have strongly advocated for a shift from project mode to product mode. In Transformed and other writings, Cagan promotes stable product teams focused on continuous value delivery—what has become a widely embraced model. Yet many organizations adopting this thinking do so without fully … Read more

Why innovation-driven organisations need the product operating model

SPARCK, the design and innovation heart of technology consultancy BJSS, published an article I wrote a few weeks ago as part of the ongoing thought leadership into the future of product and innovation. As an agility strategist attached to the BJSS/SPARCK office in Nottingham, I’ve been fortunate to work with a team of very smart … Read more

Product Management Isn’t Perfect – It’s Okay (If You’re Willing to Evolve)

Product management is one of the most dynamic disciplines out there, sitting at the crossroads of customer needs, business strategy, and technology. But let’s face it—it’s not perfect. And when product management fails to evolve, it fails to deliver. Markets shift, customer expectations grow, and technologies disrupt. If we stick to the same old methods, … Read more

De Bono’s Dilemma: A Challenge to Product Thinkers and Agile Teams

“The system will always be defended by those countless people who have enough intellect to defend but not quite enough to innovate.” – Edward De Bono   This quote rings particularly true in the realm of product development. Often, we find ourselves entrenched in systems and processes that, while familiar and comfortable, stifle innovation. Why … Read more

Embracing Multiple Operating Models for Organizational Agility and Resilience

I’ve been catching up with the latest Fast Company, Forbes, and Inc. articles. One post resonated with me, The Importance Of Embracing A Product Operating Model on the Forbes Technology Council site. Authored by Craig Strong, a Forbes Councils Member (sounds impressive, but I was approached to apply a while back. I honestly thought it … Read more

Embracing Complexity in Product Management

I’ve spent the day preparing materials on navigating complexity for a bespoke workshop. I’ll be working with a cohort of product managers and product owners from DWP Digital’s product management community of practice in the coming weeks. The workshop is intended to bring together product managers and owners from a wide range of areas across … Read more