Last month I attended an Agile event in London. I spoke about why product thinking is crucial to achieving business agility (going beyond Agile in siloed areas, typically technology, to the wider organization). I’m currently engaged with a regional government client. A new role for me, in a new functional area with some interesting challenges … Read more
In 1987, Tom Peters published Thriving on Chaos, a manifesto for navigating turbulent times. Decades before “agility” became a buzzword, Peters was championing adaptability, experimentation, and the courage to act in uncertain environments. One of his most enduring insights—”The cost of not adapting is far greater than the cost of making a mistake”—remains a guiding … Read more
In today’s fast-paced business environment, many organizations grapple with a crucial challenge: a misalignment between the focus on delivering outputs and the realization of meaningful business outcomes. This disconnect often hinders an organization’s ability to unlock true value and achieve the level of customer impact it aspires to deliver. The Output Bias A fundamental issue … Read more
One year ago, Microsoft acquired enterprise social networking service, Yammer, for the princely sum of $1.2 billion (in cash). I expressed my views at the time in my post “Microsoft acquires enterprise social networking company, Yammer“. A prudent purchase considering growth in the sector. At the time Yammer had over 5 million corporate users including employees of more … Read more
“Value” can be understood differently depending on the context. There isn’t one type of value that organizations and individuals might focus on. There are many. However, despite the different types of value, they all share some common elements. Core principles that underpin various types of value: By understanding these common elements, organizations and individuals can … Read more
In a world where “more” often feels like the answer, it’s powerful to pause and ask if “less” might actually move us forward faster. Complexity creeps into our products, processes, and even decision-making frameworks. Yet, time and again, the most impactful outcomes are rooted in simplicity. Agility shines in simplicity. It’s easy to add layers … Read more