Beyond Cynefin: How CIRCA Helps Leaders Make Sense of Today’s Complexity

In 2007, David Snowden and Mary Boone published a groundbreaking article in Harvard Business Review titled “A Leader’s Framework for Decision Making.” It introduced the Cynefin framework to a wider audience—offering a way to categorise different types of problems and match them with the right decision-making approach. It was a timely gift. The world was … Read more

Why innovation-driven organisations need the product operating model

SPARCK, the design and innovation heart of technology consultancy BJSS, published an article I wrote a few weeks ago as part of the ongoing thought leadership into the future of product and innovation. As an agility strategist attached to the BJSS/SPARCK office in Nottingham, I’ve been fortunate to work with a team of very smart … Read more

Building the Leaders of Tomorrow: Systems Thinkers for an Agile Future

In an increasingly complex and interconnected world, the traditional leadership playbook—focused on command-and-control structures, incremental improvements, and rigid hierarchies—is no longer enough. To navigate today’s challenges and capitalize on opportunities, organizations need leaders who can think in systems, align strategy with execution, and model the behaviors they want to see. Last week, during one of … Read more

How Systems Thinking Enhances Hindsight, Insight, and Foresight for Leaders

In the previous article, we explored how Agile leaders can harness the power of hindsight, insight, and foresight to navigate the complexities of leadership in the AI era. This follow-up article dives deeper into how systems thinking—an essential mindset for understanding interconnections and dependencies—boosts the effectiveness of these three perspectives. By adopting systems thinking, leaders … Read more

The Power of Hindsight, Insight, and Foresight for Agile Leaders in the AI Era

In a rapidly changing world, leadership demands the ability to learn from the past, act decisively in the present, and anticipate the future. Agile leaders operate at the intersection of hindsight, insight, and foresight, leveraging these perspectives to drive their teams and organizations forward. As artificial intelligence (AI) becomes an integral part of business operations, … Read more

Stop Confusing Activity with Outcomes

In today’s fast-paced work environments, it’s really easy to get caught up in the hustle of moving tasks through the system, celebrating outputs, and cutting costs. But are we creating real value? Too often, organizations confuse activity with output and output with outcomes, leading to wasted effort and missed opportunities. Look at all the “busyness” … Read more