Tag: Future of Work
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The Case Study That Didn’t Make the Book
Why Bayer’s DSO transformation deserves its own series BOTTOM LINE When writing Thriving in Turbulence, I had to make difficult cuts. Some material was redundant. Some was tangential. But some was too current, too unfolding, too significant to compress into…
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The Bungy Jump: Why Agile Transformations Fail
Pattern Recognition Across Contexts Thirty years troubleshooting transformations teaches you something valuable: the best explanations come from outside the problem domain. When banking executives struggle with trust deficits, I don’t reference other banks. I talk about bungy jumping. When government…
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Beyond Process Optimization
How CIRCA-CLEAR Transforms Lean Six Sigma Into Human-Centered Excellence What if the most powerful improvement methodology in the world has been operating with one hand tied behind its back? For decades, Lean Six Sigma has dominated the organizational improvement landscape,…
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The Meeting-to-Meeting Pattern
Work moves only between recurring sessions. Actions picked up right before the meeting, clarified during it, stalled until the next slot. Calendar inertia, not flow. Why this matters: Classic Lean waste: delays, over-processing, rework, bloated WIP. Decisions depend on people…
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Beyond Cynefin: How CIRCA Helps Leaders Make Sense of Today’s Complexity
In 2007, David Snowden and Mary Boone published a groundbreaking article in Harvard Business Review titled “A Leader’s Framework for Decision Making.” It introduced the Cynefin framework to a wider audience—offering a way to categorise different types of problems and…
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Executive Reality Check: From Fear to Flow
“From fear to flow: Rethinking the system that governs your speed” In my last post, I wrote about how fear of Agile, especially in a world shaped by AI and accelerating complexity, doesn’t protect the organization. It quietly makes it…
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Executive Reality Check: Fear of Agile Is Quietly Making You Obsolete
“CIRCA isn’t about weathering the storm. It’s about learning to navigate in any weather the future throws at you.” In leadership circles, there’s often an unspoken belief:That resisting Agile, avoiding decentralisation, and clinging to control somehow keeps the business safe.…