A few days ago, during a fascinating discussion at a Business Black Belt workshop I was facilitating, we explored an intriguing analogy: eggs and eggboxes in the context of Agile. This discussion delved into the delicate balance between the value (the eggs) and the systems or frameworks (the eggboxes) that ensure their safe delivery. Understanding … Read more
Introduction In the early 2010s, the adoption of Design Thinking was primarily confined to product and service innovation and even then it was seen as cutting-edge. (I’d experienced design thinking firsthand as a product development lead for Reuters in their Usability Group between 1993 and 1997). Its potential as a framework for organizational transformation remained … Read more
Stakeholder engagement is a critical component of successful product management and project delivery. It involves building strong relationships, effective communication, and active collaboration with individuals or groups who have an interest in the outcome of a product or project. Why is Stakeholder Engagement Important? Informed Decision-Making: Effective stakeholder engagement ensures that decisions are made based … Read more
World Usability Day “occurs annually to promote the values of usability, usability engineering, user-centered design, universal usability, and every user’s responsibility to ask for things that work better. The day adopts a different theme each year”. 2015 is the Ten Year Anniversary for World Usability Day, themed “The Year of Innovation”. Innovation can take many … Read more
In the mid-90s, Alan Cooper’s About Face introduced a compelling narrative on product design, one that placed the end-user experience at the heart of software development. For me, that book was pivotal, galvanizing my early views on how products should bridge the gap between technology and human experience. As someone fortunate enough to lead within … Read more