Navigating the “Layer Cake” of Agility, Lean, Systems Thinking, and Product Management

In the film Layer Cake, we see how the lives of the rich, the criminal, and the criminally rich are intricately woven together, each layer impacting the others in ways that often defy logic and expectation. This metaphor of intersecting worlds is surprisingly relevant to today’s complex landscape of agility, lean practices, systems thinking, and … Read more

Turning Around a Microsoft Practice: An Agile Transformation Story

A decade ago, I embarked on a challenging journey to lead the Microsoft practice at Unilog, a French-headquartered European-wide technology consultancy, in the UK. The practice was facing numerous hurdles, including unprofitability, a lack of sustainable pipeline, low team morale, non-existent development, etc. compounded with a strained relationship with Microsoft UK. It did not look … Read more

Product Thinking: The Key to Business Agility

Last month I attended an Agile event in London. I spoke about why product thinking is crucial to achieving business agility (going beyond Agile in siloed areas, typically technology, to the wider organization). I’m currently engaged with a regional government client. A new role for me, in a new functional area with some interesting challenges … Read more

The Cost of Not Adapting: Lessons in Agility from Tom Peters

In 1987, Tom Peters published Thriving on Chaos, a manifesto for navigating turbulent times. Decades before “agility” became a buzzword, Peters was championing adaptability, experimentation, and the courage to act in uncertain environments. One of his most enduring insights—”The cost of not adapting is far greater than the cost of making a mistake”—remains a guiding … Read more

Want Better Outcomes, Better Shift your Focus

In today’s fast-paced business environment, many organizations grapple with a crucial challenge: a misalignment between the focus on delivering outputs and the realization of meaningful business outcomes. This disconnect often hinders an organization’s ability to unlock true value and achieve the level of customer impact it aspires to deliver. The Output Bias A fundamental issue … Read more

Discovering the “Best Way”: Agile and the Art of Boiling an Egg

In the world of Agile, we’re often reminded that there is always a best way of doing everything, even if it be to boil an egg. This profound thought, attributed to Ralph Waldo Emerson (from his quote “There is always a best way of doing everything, if it be to boil an egg. Manners are … Read more